HR and Administrative Officer

About Ignition Pro – School for Entrepreneurs

Ignition Pro is a premier school for aspiring entrepreneurs, dedicated to providing comprehensive education and support to help students succeed in the business world. With campuses in Birmingham (Head Office) and Leeds, and accreditations from bodies including NCFE, Ignition Pro offers a blend of innovative and traditional education leading to outstanding professional opportunities. Our programmes range from Level 2 qualifications through to degree-level study, delivered in partnership with institutions such as the University of Wolverhampton.

Our Vision & Mission

Our vision is to be a leading institution that transforms dreams into ventures, breaking down barriers to education and becoming a major provider of opportunities for all, especially those facing disadvantage. Our mission is to empower aspiring entrepreneurs with comprehensive education and unwavering support, enabling them to succeed in the business world while fostering lifelong learning opportunities within our communities.

Purpose of the Role

Ignition Pro is seeking an enthusiastic and organised HR and Administrative Officer to support the HR team in delivering effective people operations across all campuses. Reporting to the Head of HR, the successful candidate will assist with day-to-day HR administration, recruitment coordination, onboarding, and compliance activities.

This is an excellent opportunity for an individual looking to develop a career in HR and Administration within a dynamic and growing higher education environment, gaining hands-on experience across a broad range of HR functions.

Principal Duties and Responsibilities

• Provide administrative support across core HR functions including recruitment, onboarding, and personnel administration.
• Support administrative operations across management functions to ensure smooth day-to-day activities.
• Assist with the end-to-end recruitment process, including:
  • Drafting and posting job advertisements across relevant platforms
  • Scheduling interviews and coordinating with candidates and hiring managers
  • Responding to recruitment enquiries in a timely and professional manner
  • Preparing offer letters and supporting employment contract issuance
• Maintain and update personnel files, HR databases, and internal trackers accurately and timely.
• Support onboarding and induction of new starters.
• Monitor and record staff leave and absence documentation.
• Manage office supplies and place orders when required.
• Support campus inspection readiness and compliance requirements.
• Assist with health and safety compliance and record-keeping.
• Contribute to HR policy, handbook, and documentation updates.
• Handle confidential HR correspondence professionally.
• Provide general administrative support to HR and senior management.
• Support ad-hoc HR projects and research tasks as required.
• Perform duties as directed to support operational needs.

Person Specification

Essential Requirements

• Bachelor's degree in Human Resources, Business Administration, Education, or related field (or working towards one).
• At least 1 year of experience in HR or administrative role.
• Basic understanding of HR functions and employment legislation.
• Strong communication and interpersonal skills.
• High attention to detail and strong organisational ability.
• Ability to handle confidential information responsibly.
• Proficiency in Microsoft Office and general IT skills.
• Proactive attitude and willingness to learn.
• Ability to work independently and in a team.

Desirable Requirements

• Experience in higher education or multi-site organisation.
• Familiarity with HR systems or databases.
• Knowledge of compliance or inspection processes.
• CIPD Level 3 qualification.

Benefits

• Competitive salary package (£27,000 – £30,000) depending on experience.
• 28 days annual leave plus bank holidays.
• 3% annual salary increment subject to performance.
• Travel expenses reimbursed for inter-campus travel.

Ignition Pro is committed to equality, diversity, and inclusion and welcomes applications from all suitably qualified individuals regardless of background.